About the association
The New York City Association of Hotel Concierges® brings together the Concierges of New York's hotels. Since 1987 it has set high professional and ethical standards and connected colleagues across the city.
Members gather at monthly general meetings, learn from one another at seminars and partner events, and stand by colleagues in hard times through the Crisis Fund.
- Founded in New York
- 1987
- General membership meetings
- Monthly
- Founded on its model
- Les Clefs d'Or
Our mission
Set the standard
Establish and promote high professional and ethical standards for Concierges.
Support the profession
Coordinate, promote and assist the activities and interests of Concierges.
Build friendships
Foster friendship and communication among Concierges throughout New York City, the United States and the world.
NYCAHC was established in New York in 1987, modeled after the Union Internationale des Concierges d'Hôtels, known as Les Clefs d'Or International, and its United States chapter, Les Clefs d'Or USA.
Member Concierges accommodate every guest request, so long as it is ethical, legal and humanly possible.
Our history
From one national meeting to a New York association of hotel Concierges.
1985
At a Les Clefs d'Or USA congress in New Orleans, New York Concierges Manny Mulero, Herb Tepper and John Neary volunteer to host the next national meeting.
1986
The national meeting comes to New York, with a Broadway show and a gala at Windows on the World.
1987
A committee of five meets at the Essex House and draws straws to choose a leader. John Neary becomes the first president.
2003
The NYCAHC Charitable Fund, a 501(c)(3), is founded so members can give back to the city.
2012
The Crisis Fund begins helping members through a loss of job or income, an involuntary separation or a death in the family.
Today
Concierges from hotels across the city, working to one standard of service.
Past presidents
The association's presidents since 1987.
- 1987 to 1989, First presidentJohn Neary
- 1988 to 1990, Partial termBruno Brunelli
- 1990, Partial termEugenio Chinigo
- 1991 to 1992Daria Dooling
- 1992 to 1993Tom Wolf
- 1993 to 1994Cristina Ursu
- 1994 to 1996Maria Bortoluzzi
- 1996 to 1998Maurice Dancer
- 1998 to 2000Ricardo Alvarez
- 2000 to 2002Harald Mootz
- 2002 to 2004Maria McDonald
- 2004 to 2005Harald Mootz
- 2005, Partial termBurak Ipekci
- 2005 to 2008Mary Murphy
- 2008 to 2010Gunter Kleemann
- 2010 to 2012Domenic Alfonzetti
- 2012 to 2018Loida Diaz
- 2018 to 2020Regena Falling
- 2020 to 2024William Hawkins
A not-for-profit association
The New York City Association of Hotel Concierges, Ltd. is a New York not-for-profit corporation and a Section 501(c)(6) organization. Its sister organization, the NYCAHC Charitable Fund, is a Section 501(c)(3) not-for-profit founded in 2003.
The association's name and its key logo, whose teeth form the New York skyline, are registered trademarks of the New York City Association of Hotel Concierges, Ltd.
Meet the people behind the association
The Board of Directors runs the association. Full members vote and hold office.