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Membership for the city's hotel Concierges

Join colleagues from hotels across the city for general meetings, education, partner events and a shared standard of service. The whole application happens online.

What membership brings

Since 1987 the association has brought the city's hotel Concierges together as colleagues and friends.

  • Colleagues across the city

    Monthly general membership meetings with Concierges from hotels across New York, and presentations from corporate members.

  • Education and partner events

    Seminars for your professional growth, and dinners, tastings, cruises and previews hosted by corporate members.

  • Help in hard times

    The Crisis Fund helps members facing a temporary loss of job or income, involuntary separation, or a death in the family.

  • Your member portal

    Invitations and replies, members-only events with their venues, the member directory and job postings shared with members.

Membership categories

Your category depends on where you work and how long you have held the title of Concierge. The Membership Director confirms it when reviewing your application.

  • Full member

    For Concierges aged 21 or older with at least two years in the lobby of a New York City area hotel with transient guests.

    • All meetings, seminars and partner events
    • Vote and hold office
    • Recommend new members

    Annual dues$125

  • Social member

    For Concierges with more than one and less than two years in the title of Concierge.

    • All meetings, seminars and partner events
    • Does not vote or hold office

    Annual dues$125

  • Associate member

    By invitation of the Board

    For Concierges with at least one year in the title in a residential or corporate setting, a hotel tower or a club.

    • All meetings, seminars and partner events
    • Does not vote or hold office

    Annual dues$125

Professional and Honorary membership are granted by the Board and are not available through the application.

Start your applicationWhich membership fits you?

Corporate membership

For businesses that serve hotel guests in New York. The membership belongs to the business, which names up to two representatives.

From $800 a year

Corporate membership levels

Which membership fits you?

Answer three questions. You can apply either way; the Membership Director confirms your category.

Where do you work as a Concierge?
How long have you had the title of Concierge?
Are you 21 or older?

Answer the questions to see which membership fits you.

How joining works

Processing may take up to three months. While you wait, you are welcome at general meetings as a guest.

  1. Step 1: Attend two meetings

    Come as a guest to two general membership meetings. Their dates go on your application.

  2. Step 2: Apply online

    Your progress is saved as you go, so you can finish from your phone.

  3. Step 3: Letters arrive directly

    Your recommending member and your hotel's general manager or human resources team send their letters through a secure link.

  4. Step 4: Board review

    The Membership Director checks your application and the Board decides. You can follow each step.

  5. Step 5: Welcome

    Once you are approved, sign in to the member portal and meet your colleagues at the next meeting.

What you will need

Everything you enter is saved as you go, so you can gather these over several visits.

  • A recommendation from a current memberSent by them
  • A letter from your general manager or human resources confirming your title and time in the positionSent by them
  • Dates of the two meetings you attendedPick from a list
  • A short note on why you want to joinTyped
  • A passport-style photo, your business card and your résuméUpload or photo
  • The signed Ethics and Professional StandardsE-signature

What members commit to

Every member signs the Ethics and Professional Standards when joining and certifies them in the member portal. Among them:

  • Attend at least three general membership meetings each calendar year.
  • Acknowledge every invitation you intend to attend. Members who reply and repeatedly do not attend may face disciplinary action.
  • Never take part in commissions or in contests based on the number of covers sent.
  • Always respect and protect the identity and confidentiality of every guest.
Read the full standards

Questions before you apply?

The Membership Director answers at membership@nycahc.org.

Email the Membership DirectorStart your application